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Frequently Asked Questions
- Where are the ships departing from ?
Our ships depart from Galveston, New Orleans,and Florida. The Western Caribbean Cruises sail to: Progreso, Yucatan, Mexico Cozumel,Mexico, Montego Bay, JamaicaGrand Cayman, Cayman Islands. The Eastern Caribbean Cruises sail to: Key West,FL, Freeport,the Bahamas Nassau,the Bahamas,Mahogany Bay, Isla Roatan, Belize Cozumel, Mexico Five day cruises normally stop at two ports of call. Seven day cruises normally stop at three port of call. back to top
- Do I need a passport ?
That depends on where you are going. If your boat only stops at US ports, then no passport is necessary. If you are cruising outside of the Western Hemisphere, you definitely need a passport. However, if you are cruising from the US to Mexico, Canada or the Caribbean, the rules are a little more complicated. The final phase of the Western Hemisphere Travel Initiative, which became law on June 1, 2009, requires American citizens traveling to Mexico, Canada or the Caribbean by land or by sea to present one of the following documents to re-enter the country: * A US passport book * A US passport card (Note: Unlike the US passport book, the US passport card is not valid for air travel) * A NEXUS, SENTRI, or FAST card * An enhanced driver's license (only available in certain states) However, there are a few exceptions to the passport requirement for cruises in the Western Hemisphere: * US citizens on a closed-loop cruise, one that begins and ends at the same US port, can use a driver's license or government-issued ID card and a birth certificate, certificate of naturalization or certificate of citizenship. * Children under the age of 16 traveling by land or sea can use their birth certificates, as can children under the age of 19 if they are under adult supervision and are traveling with an organization such as a school group, church group, volunteer organization or sports team. However, there are a couple of good reasons to carry a US passport book no matter where you cruise: * Some ports may have their own entry requirements. For example, Mexico is set to require US citizens to show passports to enter the country, although many ports and border crossings will remain exempt. Talk to your cruise line to confirm the documents you need for your cruise. * A US passport book is required for flights to and from the US. If you have an emergency and you need to leave the cruise and fly home, it will be a lot easier if you have your US passport on hand. See Why You Should Consider Getting a Passport for a Closed-Loop Cruise back to top
- What does the price include?
The price of your cruise includes ship accommodations, ocean transportation, meals, some beverages (usually coffee, tea, milk, juices and sometimes lemonade,) and most entertainment aboard the vessel. All prices are per person. The pricing does not include air transportation and transfers to the ship depending on your individual booking. The cruise price does not include items of a personal nature, such as shore excursions, some beverages (alcoholic beverages and soft drinks,) photographs, gratuities, medical services, etc. Your total fare does include separately listed airport facility charges, departure taxes and other taxes/fees that are implemented by various governments and quasi-governmental agencies. Such fees are subject to change without notice at any time whether or not you have a confirmed booking. In addition to admission to all Legends Elvis Cruise shows and entertainment, the price of your room also includes: All meals (there's gourmet fare in the formal dining rooms, casual indoor and outdoor grills open for meals throughout the day and 24-hour room service). Non-carbonated beverages (i.e. tea, juices, coffee). Free entrance to hot spots like the ship's disco and casino. Use of the ship's beautiful pools and giant waterslide (all with plenty of deck space to enjoy a cocktail and some great music). Use of the ship's health and fitness center. Camp Carnival facilities. Not included are: Gratuities ($11.50 per person, per day will be charged to your onboard spending account). Gambling. Spa. Alcoholic beverages. Soft drinks & bottled water. (However, cards are available for a low price which get you unlimited soft drinks throughout the cruise.) Any meals, events or tours in the Port. Airfare. Ground transportation. Prices include Government Taxes, Port Charges, and Entertainment Fee; Does NOT include Optional Trip Insurance, Pre-paid Gratuities, or Transportation to/from your home. back to top
- What should I pack?
Shipboard attire is mainly casual or semi-formal and occasionally formal. Casual is appropriate for daytime aboard ship or ashore and consists of standard sports outfits as worn at resorts. Shoes should be low-heeled for deck activities. For Alaska cruises sweaters, lightweight jackets and raincoats are suggested. Evening attire on the cruise falls in 3 categories: casual, semiformal and formal. On casual evenings, open neck shirts, slacks and sports outfits are appropriate. Shorts are appropriate for breakfast and lunch, but not dinner. On semiformal evenings, women usually wear dresses or pantsuits; men wear coats and ties. On formal evenings, women usually wear evening gowns or cocktail dresses. Men wear dinner jackets or dark suits. Most 3 or 4-day cruises have one formal/semiformal night and most 7 day or longer cruises have one semiformal and one formal night. back to top
- What about blow-dryers, electric razors, adaptors and laundry?
Most all ships are equiped with a blow-dryer in each cabin. Bring your electric razor (Most all the bathrooms on cruise ships do not have 110v U.S. style plugs. There is one at the vanity area.) For a small fee, your laundry and dry cleaning can be arranged with your cabin steward (If you are a VIP member on thie cruise line then your laundry would be included in your cabin price). back to top
- What about shore tours?
As a convenience to passengers, shore tours or excursions for varying interests and duration are available in each of the ports-of-call. Tickets may be reserved or purchased aboard ship on a first-come, first-served basis. Some cruise lines allow you to pre-purchase shore excursions, please ask your travel consultant for details. You will find descriptions of these tours in your cruise documents package. Your daily news will remind you of these activities each evening aboard the ship. You may also book your Shore Excursions with your travel agent at the time of booking. back to top
- What does ship's Purser do?
The Purser's Desk (open 24 hours a day on most ships,) will act as your bank, post office, information booth, lost and found department, authority on customs and immigration, and safe-deposit box trustee. back to top
- When can I board the ship?
Most cruise lines begin boarding 3-4 hours prior to the scheduled sailing time. back to top
- Will I get sea sick?
Probably not. All modern ships are equipped with stabilizing "fins" that counteract more than 80 percent of the roll of a ship, so motion sickness, which used to be a problem on the high seas, is now relatively uncommon. I would bring sea sick medicine just in case. back to top
- Will my cabin be under water?
Most modern ships do not have passenger accommodations below water level. Even the lowest passenger cabin level of the ship will always be above water. back to top
- Is smoking restricted?
To satisfy the majority, there are designated smoking areas in the dining rooms for cigarette smoking only. Cigar and pipe smoking is allowed only in specific areas. Some ships offer non-smoking cabins, check with your travel consultant concerning this request. Each ship has its own rules. back to top
- Are visitors allowed on board prior to sailing?
For security reasons, guests are not allowed to bring visitors on board vessels in any port. back to top
- What travel documents and identification do I need?
Passports are recommended for all travel outside the United States. However, in the Caribbean, Bahamas, Mexico and Canada, passports are not required for US citizens. All guests are, however, required to submit acceptable proof of identity. Documents that will be accepted are: a passport or an original or certified copy (with raised seal) of your birth certificate along with one of the following photo ID cards: state driver's license; US company employee ID card; or an ID card issued by a private identification card service. A voter's registration card is not acceptable. Women with last names different than what is indicated on their birth certificate should carry a copy of their marriage license for clarification of the name change. Non-US citizens are requested to check with the immigration department to determine any additional documentary requirements.
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